sell

01. How do I submit my items for sale?

To submit items for sale and receive a quote for your luxury item(s), please send photos to us at victoria2c051@hkyydzswyxgs2.wecom.work, and you will receive a reply within 2-3 business days. Please note that our retail teams cannot offer this service, and it can only be done through e-mail. Follow our luxury submission photo guide below to receive your estimated offer right away.

Please take clear photos of the best possible quality for your item(s) to be evaluated by the Buy Team.

The following images are required to receive a quote for your item(s):

1. Front of item
2. Back of item
3. Interior of item
4. Sides of item
5. Base/bottom of item
6. Serial number, date code or blind stamps. If you do not know where to look for this on your bag, we are happy to show you where to find it.

If your item shows significant wear, please be sure to photograph and describe it clearly. Additional photo angles for bags in used condition should include:

• Up-close image of corners
• Up-close image of handles, hardware & strap (if applicable)
• Interior pockets

02. How do I send my item(s) to you?

If you accept the estimated offer for your item(s), you will be issued a prepaid UPS shipping label via email. Use this label to send your item(s) to our Buying Office for QA/QC inspection. We do not provide shipping materials to sellers. Please securely pack your item(s) using any box and packing materials you see fit in order to maintain the condition and structure of the item(s). You can then drop your package off at any UPS facility or schedule a pickup.

03. How will I know if my item(s) have been received?

Sellers can track shipments using the UPS tracking number. Once this page has been updated to “Delivered” status, please allow 1-3 days for us to process your package. After QA/QC inspection, the seller will receive an e-mail confirmation and update describing the next steps.

04. Is there a maximum number of items I can submit for sale?

There is no limit to how many items a seller can submit to us. Please remember to keep submissions limited to only the accepted categories and brands we carry.

05. How do you determine pricing?

We determine the price of each item we buy based on its current market value, which can vary by style, size, colorway, and, of course, condition. Other factors such as client demand, rarity, accessibility, and our retail price are also considered when making our offers to sellers.

We offer full transparency to our sellers regarding the valuation of their luxury item(s) and do our best to answer any questions.

06. Will you price match a quote from another company?

We realize and understand that a seller might receive a higher offer for their luxury item(s) from a different company, as we all have our own pricing structures, markups, and customer demands. Although we do not practice price-matching, we are open to hearing your price expectations and, in some cases, are open to negotiations.

07. What if you don't accept my item? What if I don't accept your updated offer, if it has changed after inspection

If we pass on the item(s) due to condition and/or authenticity concerns, we will update you via e-mail and ship the item(s) back to you immediately. If we are unable to authenticate the item, you will need to provide us with a return label to send back. If you choose not to accept an updated offer after the inspection or we do not come to an agreement on price, we will ship the item(s) back to you immediately at no expense to you. All shipments are made via UPS.

08. Will you tell me if my item is real or fake?

We do not provide virtual authentication services. However, during the selling process, all items are checked for authenticity in-house. If our team passes on an item due to authenticity concerns, we are happy to explain how we came to that determination and describe the specific points of concern if the seller wishes to hear them.

Missvic takes authenticity very seriously and guarantees that only authentic items are sold to our customers. For that reason, we cannot accept any item that we are not 100% confident is authentic.

01. Do you consign?

We offer consignment, all items are priced by the seller, Missvic will provide suggested price reference based on big data algorithm, sellers can price according to their needs.

02. What are the fees?

We receive a 15% commission on the price of the item at the time of sale.All goods sellers independent pricing, we only earn a fixed percentage of the final selling price of commission, in other words, everyone knows Missvic in every transaction in the income, transparency is our insistence.

We charge a reasonable fee, we charge a minimum of 15% commission of the sold price, the commission of a single item up to $1388, the commission part of our commodity identification, photography, labor, supplies and other operating costs, we do not compete with others in the price war, we only hope that the income and profits can be healthy in the long term to ensure that Missvic can provide you with better second-hand consignment services.

03. How long does it take to sell?

Most items can be sold within a month, but not all of them are sold. Whether or not an item is sold, and for how many dollars, has to do with whether or not the item meets the expectations of the buyer's heart.

We help you sell faster.

（1）Pricing reference: Missvic will provide the historical sold price or in-sale price of the same/ or similar products for reference, and sellers can set their own prices. Meanwhile,we'll get him on the shelves of our store.

（2）Giving goods full exposure within their capabilities. Consignment goods will be seen by users in both Missvic and offline stores, and Missvic has deployed professional service teams in these service scenarios to help sellers sell faster.

04. How long does income last?

On the 10th day after the buyer's signature, the consignment proceeds will be paid electronically.